Terms of service

Terms of service.

The terms that apply when a school uses SomaKwetu. Written in plain language on purpose.

1. Agreeing to these terms

Using this website or the SomaKwetu platform means you accept these terms. If you are accepting on behalf of a school, you confirm you are allowed to do so.

2. What the service is

SomaKwetu is school management software — admissions, attendance, academics, fees, payroll, communication and related modules. Each school runs in its own separate space. Which features a school has depends on the plan it is on.

3. Accounts and access

A school controls who has an account and what each person can see. Keep credentials safe and tell us promptly if you think an account has been compromised. We act on the permissions a school configures, so keeping those accurate is the school’s responsibility.

4. Acceptable use

Do not break the law with the service, try to reach data you are not entitled to, probe or attack the platform, disrupt other schools using it, or resell access without our agreement. We may suspend access to stop harm in progress, and will explain why.

5. Fees

What a school pays, how often, and what happens on late payment are set out in its plan or order. Payment-processing charges from providers such as mobile money are separate and belong to whoever levies them.

6. Data and privacy

How we handle personal data is set out in our Privacy Policy. For a school’s records the school decides and we act on its instructions, on the terms of our Data Processing Agreement.

7. Who owns what

A school owns the data it puts into the platform. We own the software and the site. Using the service does not transfer ownership of either, in either direction.

8. What we promise, and what we do not

We take reasonable care to keep the service available, secure and backed up, but no online service is faultless and we do not promise it will never be interrupted. Nothing here limits liability where the law does not allow it to be limited. Anything further is set out in the school’s order.

9. Ending the agreement

Either side can end the agreement as set out in the school’s order. When it ends, the school can export its data, and we delete it within 30 days unless asked otherwise or required by law to keep it.

10. Changes to these terms

We may update these terms as the service changes. If a change materially affects a school, we will tell it before the change takes effect.

11. Contact

Questions about these terms: [email protected].